we aim at:
fabulous itineraries full of human interest, breathtaking
places and off-beat activities
around the world for the high quality of our service
Getting it right every time
work with you to develop truly 'tailor made' Vietnam
travel tours that will include whatever you want to
see and do, a variety of authentic experiences, and
avoid obvious tourist areas and crowded destinations
wherever possible. We go to extraordinary lengths
to design tours that will bring you close to Vietnam's
unique features, culture and lifestyle, and will fit
your interests and preferences exactly. We provide
you free Vietnam travel information and advice based
on our local knowledge.
make suggestions, provide Vietnam travel information
and encourage you to give us your ideas. We like challenges
- when you come up with something tricky, our staff
members work together to find a solution. If we think
something is beyond our scope, we'll tell you, and
try to provide you with the names of other specialist
close to our customers.
We don't like automated systems or standard messages and
replies. You'll always deal directly with real people,
friendly, helpful and highly efficient. We like to meet our
customers in person wherever possible, at a welcome dinner or
maybe at a local Vietnamese 'bia hoi' or street café, not
just to say 'hello', but also to talk over any concerns, get
some feedback, and have a good time!
we don't do:
don't do package tours. We're in tourism because
we enjoy working with people, not grinding out mass-produced
low cost vacations. We design high quality private
Vietnam travel tours and holidays for individuals,
families and groups.
don't do 'products'.
Haivenu tour or holiday is unique! You choose exactly
what you want, not what someone thinks you want.
don't do 'cheap', either. Low prices usually mean
large groups on fixed itineraries visiting crowded
tourist areas. We prefer to work with people who want
to see the real face of Vietnam - travellers, not
details about Haivenu - its philosophy, methods of working and
staff, the official status and details of the company, and
practical information about booking and paying for a tour or
is in five sections:
a large section covering most aspects of Vietnam, past and
present. It is an extensive source of information about our
country, more comprehensive and accurate than a guidebook, and
definitely more up to date.
an overview of many of the possible places to visit
in Vietnam, with accurate descriptions and our view
of what they have to offer. The opinions are expressed
with the interests, tastes and preferences of a non-Vietnamese
visitor firmly in mind - no hype or flowery prose!
an assortment of examples of the holidays and tours
that we design for customers. Each one is an example,
not a product, because we design each itinerary to
a miscellany of advice, hints, tips, information and
'do's and don'ts', some of it very obvious for the
seasoned traveller, but some of it less straightforward.
tried to make this website as informative as possible, but
we're well aware that it can always be improved. We welcome
all constructive comments and suggestions to help us to expand
and develop it.
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